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Sending Inquiries

• What is the Inquiry Basket?
• How Inquiry Basket works?
• How long will the items that I placed in the Inquiry Basket stay there?
• Do I have to register with PetsGlobal.com before I use the Inquiry Basket?
• How to send customized messages to one or more suppliers?


More Inquiry Basket options

• How Inquiry Basket uses cookies?
• How can I configure my browser to accept cookies?

What is the Inquiry Basket?

The Inquiry Basket is like a shopping cart where you can add an unlimited number of products you're interested in. Instead of sending your inquiries to each supplier one at a time, you can put them in the Inquiry Basket first, continue searching for more products and suppliers, then send all your inquiries at the same time.

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How does it work?

1. On the search results, check the products or suppliers you want to inquire about.
2. Click Add to Basket. Your selected items will automatically be added to the Inquiry Basket.
You can also add items to the Inquiry Basket from the following:
• Your Product Alert Main page(s)
• Supplier Website pages
• Product Profile pages
To view the contents of the Inquiry Basket from anywhere within the site, click on the Inquiry Basket link in the left navigation bar.

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How long will the items that I placed in the Inquiry Basket stay there?

Items in the Inquiry Basket will stay there, unless you do either of the following:
Send the items to suppliers. Once sent, they are automatically removed from the Inquiry Basket
Click on the Remove Selected link inside the Inquiry Basket.

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Do I have to register with PetsGlobal.com Online before I use the Inquiry Basket?

Yes. Only registered users can use the Inquiry Basket while searching for products and suppliers.
If you're a registered user, you can access the unsent products and suppliers you have added in the Inquiry Basket the next time you login.

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How to send customized messages to one or more suppliers?

To send customized messages to one or more suppliers, select suppliers using Select All and Clear All links then click on Inquire Now. On the next page, you can write a customized inquiry to the selected suppliers.

How Inquiry Basket uses cookies?

The Inquiry Basket uses cookies in order to recognize you, retain the contents of your basket, and allow you to view the contents of your basket. If you do not see the Add Basket button or View Inquiry Basket link when you are in Product Search, Supplier Search or any supplier website, your cookies have been turned off. You have to configure your browser settings to accept a cookie to use Inquiry Basket. No other website can read this cookie.

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How can I configure my browser to accept cookies?

Netscape 7
Go to Edit, then Preferences, then choose Privacy & Security. You will find Cookies as the first selection listed. There are three choices to enable cookies. Choose "Enable all cookies (Recommended for all users)"
Internet Explorer 5
Go to Tools, then Internet Options, then click on Security. Scroll down to find Cookies. Select Enable for the following options:
(1) Allow cookies that are stored on your computer
(2) Allow per session cookies (Not stored)
To finish, click Apply then OK.

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